Available 24/7. Multilingual. GDPR-compliant. Integrated directly into your 360° tour and website.
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Hotels face the same challenges every day – MOPI solves them all.
Guests have questions at 11 PM – but the reception is not staffed.
Standard questions like "Is there WiFi?" take up valuable staff time.
Language barriers prevent bookings – not every guest speaks the local language.
Website visitors can't find the right info and leave the page.
MOPI automatically answers questions about the hotel, rooms, prices, and surroundings – precisely and instantly.
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Unique: MOPI navigates visitors directly to matching panoramas in your virtual tour.
Manage content yourself – FAQs, special offers, seasonal info. No technical skills required.
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Every 4 weeks, the AI automatically crawls your hotel website – your bot stays always up to date.
Every Monday you automatically receive an analysis of all chats from the previous week – spam-filtered and translated.
MOPI creates personalized booking links with date, number of guests, and room type – directly in the chat.
Under 2 minutes
When MOPI can't answer a question, an email is automatically sent to your team. No inquiry is ever lost.
MOPI as a phone-based AI receptionist – with natural voices and the same knowledge base as the chat.
Embed one code snippet – done. No programming required.
We provide you with a custom code block.
Simply paste into your website – on every page or just specific ones.
MOPI appears as a chat widget and is immediately ready to use.
<script>
window.hotelChatConfig = {
tourEndpoint: "your-tour-url",
language: "en"
};
</script>
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All data stored on IONOS servers in the Berlin data center.
No data leaves Germany. Period.
Chat data is automatically deleted after 4 months.
MOPI works without cookies – no cookie banner needed.
Data export available at any time. Full control.
IONOS = United Internet AG. Hosted by a German provider.
with normal usage
Custom on request
Try the chatbot directly in these live tours from our clients.
From first contact to completed booking – automatically, multilingually, around the clock.
Virtually all common languages. MOPI automatically detects the language the guest writes in and responds in the same language. From German and English to French, Italian, Spanish, Japanese, Arabic, and many more.
No. We integrate MOPI for you – you receive a code snippet that is inserted before </body> in your website. You manage the knowledge base conveniently through your browser, without any programming knowledge.
MOPI can create personalized deep links to your booking system – with pre-filled dates, number of guests, and room type. The guest can book with just one click. Full booking integration is also available on request.
When MOPI can't answer a question, an email with the inquiry is automatically sent to your hotel team. No inquiry is ever lost, and the guest still receives a response.
Automatic Deep Research crawls your website every 4 weeks and updates the knowledge base. You can also manually manage content in the knowledge base at any time. Unscheduled updates are available on request.
Yes, 100%. All data is stored on German IONOS servers (Berlin data center). There is no data transfer to third countries, no cookies, and chat data is automatically deleted after 4 months. IONOS belongs to United Internet AG – a German company.
Get started with MOPI – the AI assistant that delights your guests and relieves your team.